The Shared-Cost Advantage: How Hawaii's Small Businesses Can Grow Past the Rankings
Sam Frentzel-Beyme
Founder & CEO

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A ranking describes the island's costs; it doesn't describe your business's ceiling. The owners who grow here are the ones who stop trying to carry every cost of growth alone.
Hiring a full growth team at island labor costs is a stretch most small businesses were never meant to make. Building a growth plan with no one to run it is a plan that never gets its chance. Durable companies don't try to outspend the cost of living — they find the shared, packaged way to get the work done.
In January, KHON2 reported on a 2026 WalletHub study that ranked Hawaii 48th of 50 states for starting a business — 50th on cost of living, 47th on labor costs, and 46th on growth in the number of small businesses. The same story noted that more than a fifth of small businesses close within the first year, and nearly half don't reach year five. Read one way, that's a discouraging scorecard. Read the way an owner should read it, it's a map of exactly where the pressure sits — and where the right kind of help does the most good.
Pattern 1: The Costs You Can't Change
Cost of living and labor costs are features of the island, not of your business. No owner negotiates them down alone, and no growth plan should depend on them changing. But notice what those two rankings have in common: both measure the price of carrying fixed overhead — people, space, and everything it takes to keep either one running.
That's useful, because it points at the line item you can change. The one number on that list that measures an outcome, growth in the number of small businesses, is also the one owners' own choices can move. The island sets the price of payroll. You decide how much it costs to find and keep a customer.
Pattern 2: The Five-Year Window
More than a fifth of small businesses close in year one; nearly half don't make it to five. That window is where a business has the thinnest cushion and the most to prove, and it's where a repeatable way to find and keep customers earns its keep. It's also usually the part owners build last, because it's the part nobody has time for while they're running the business.
The opportunity is in that sequence. A business that builds one dependable growth system early — a known way customers find it, a known way they come back — is spending its first years compounding instead of improvising. The window is real. So is the head start available to anyone who uses it on purpose.
Pattern 3: The Packaged Path
“We can't afford growth help. We can barely cover payroll.”
That's a fair concern, and it's the reason packaged help exists. At labor costs ranked 47th, a full-time growth hire is the expensive way to get the work done. The alternative is the one Hawaii already uses for its other hard problems: share the cost.
The state's own response to these rankings follows that logic. DBEDT has pointed to shared R&D and manufacturing facilities that lower the cost of going from idea to production, and to export programs like HiSTEP, which DBEDT reports has assisted more than 1,600 companies since it began. None of that asks a small business to build the infrastructure alone. Packaged growth help applies the same logic to the work of finding customers: a defined scope, a predictable cost, and a team that has done it before — instead of a new fixed salary.
Packaged doesn't have to mean generic. The best packages come with a documented process the owner keeps.
From Insight to Action
Name the cost you're actually carrying. Separate the costs you can't change (rent, wages, shipping) from the one you can: what it costs you to find and keep a customer.
Price growth as a package, not a salary. Look for help with a defined scope, a clear price, and a point where you can reassess. Predictable beats open-ended when margins are thin.
Use the programs already built for you. HiSTEP for selling beyond the islands, DBEDT's shared facilities for making, the Chamber for community and advocacy. Packaged help works best alongside public programs, not instead of them.
Insist on keeping what gets built. The playbook, the customer data, and the documented process should belong to you whenever an engagement ends.
Make one growth system repeatable before adding another. One documented way to find customers, with a name next to it and a running view of what's working, is the foundation everything else grows from.
You can't change where the island ranks. You can change what it costs to grow on it.
The same systems that make a business growable, transferable, defensible, and genuinely AI-integrated are what make growth affordable at island prices.
Sources: KHON2, Hawaiʻi ranks among worst in U.S. to open small businesses (Jan. 23, 2026); Hawaii DBEDT, Hawaii Awarded $525,000 to Support Small Business Export Expansion (Oct. 2024).


